Description
Shipping & ReturnsIN-STORE Returns Policy
Because you were able to touch, feel, and try on for fit and size, shoes and clothing may be exchanged or returned for store credit within seven (7) business days of purchase with original receipt. No cash, check, or credit card refunds will be given. All items returned must have been purchased from Monkee's of Ocean City. Returned items must be unworn with price tags intact. Handbags, sunglasses, jewelry, lingerie, accessories, special orders, trunk show items, and DISCOUNTED or SALE items are FINAL SALE and cannot be exchanged or returned for a store credit.
ONLINE Returns Policy
We want you to LOVE your purchase! We will happily accept returns postmarked within 10 days of purchase on unworn, new products with tags attached. Customers are responsible for the cost of shipping on all returns unless otherwise indicated as a promotion. Refunds will be made to the card used in the original transaction. All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from this store location. Handbags, sunglasses, jewelry, lingerie, accessories, special orders, and DISCOUNTED or SALE items are FINAL SALE and cannot be refunded, exchanged or returned for a store credit. Shoes must be returned in their original box and the box must be in good condition.*PLEASE NOTE: If you used any free shipping coupon code at checkout and return your order, we will complete the return, less $8 to cover the shipping.
As a small business, we can not accommodate every return but we will be reasonable. Please contact us directly with any questions or concerns.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Stitchy
Meet your wardrobe's trusty sidekick, Stitchy – the ultimate closet superhero! Stitchy is here to swoop in and make your clothes fit like a dream. With its extra-fine needle that's as gentle as a feather on delicate fabrics, Stitchy is your very own at-home tailor, ready to save the day.
Now, let's dive into the fun ways you can unleash Stitchy's superpowers:
- Zap away fashion mishaps by making quick, temporary adjustments to your outfits.
- Watch as Stitchy heroically mends those pesky gaps in your beloved button-down shirts and dresses.
- In the blink of an eye, Stitchy can pin open the collar of your shirts, giving you all the more neckline to show off your favorite necklaces.
- Seamlessly create temporary hems on all your outfits, ensuring they're just the right length for any occasion.
- Need to tighten up those wide cuffs? Stitchy is the fashion vigilante you can count on for a quick and easy fix.
And the best part? Every Stitchy set comes with 240 white and 240 black stitches, so you'll have an army of options at your disposal to conquer any fashion emergency with flair!